No one likes accountability when expectations are unclear and biased or subjective measurement is used.
But few object to accountability when performance expectations are clear, they are enabled to do their jobs and the results can speak for themselves.
With a standard management system in place, performance measurement is not only possible, but easy and necessary to achieving desired results.
The third ingredient: Enabling employees to deliver the results in the field. The two top systems to enable your employees? Proper training and efficient recordkeeping systems.
The most important tool a company can provide: a standardized stormwater management system that works on all projects, in any jurisdiction, every time. Even an imperfect system is better than none, but it is highly worth the cost (and ultimately cheaper in the long-term) to hire a skilled consultant to help do it right the first time.